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Did you know?
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On November 16, 2006, Canada Post introduced a new stamp - the PERMANENT stamp.
The PERMANENT stamp is accepted at the current basic domestic letter rate, forever! PERMANENT stamps eliminate the need to purchase one-cent stamps. They are always worth the going rate, even after a rate change.
These non-denominated stamps are available in booklets of the Queen and the Canadian Flag, as well as coils of flowers. They can be used to mail a letter anywhere in Canada up to 30 grams or combined with other postage to mail oversized letters, parcels and international mail. |
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NATIONAL DO NOT CALL LIST
On September 30, 2008, the Canadian Radio-television and Telecommunications Commission (CRTC) introduced the National Do Not Call List to reduce the number of telemarketing calls you receive and to maintain your personal privacy.
About the National Do Not Call ListEvery year, thousands of Canadians raise concerns about receiving unwanted telemarketing calls. In 2006, the federal government passed a law allowing for the creation of a National Do Not Call List (DNCL) that all telemarketers must respect. The National DNCL became active on September 30, 2008. When you sign up to have your cellular phone, home phone or fax number included on it, companies making unsolicited marketing or sales calls can no longer contact you.
Registering for the National DNCL is simple. Call 1-866-580-DNCL (866-580-3625) or log on to and follow a few easy steps. That’s it. Your number will be on the list.
After you sign up, your numbers will be added to the list within 24 hours. Telemarketers then have 31 days to update their own information and make sure they don’t call you in their next round of solicitation. Don’t expect all calls to stop immediately, though, as you could still receive calls within those first 31 days. Registration is not permanent. You must renew every three years if you wish to remain on the list. As well, if your numbers change, you will have to register your new numbers.
Telemarketers are required by law to subscribe to the National DNCL. Such companies pay fees to download updates from a secure website. It is their responsibility to ensure numbers on the list are not called. If you are on the NDNC list and receive an unwanted call, you can lodge a complaint with the operator of the National DNCL online at http://www.LNNTE-DNCL.gc.ca or by calling 1-866-580-DNCL (866-580-3625). One important detail: don’t hang up if you get an unwanted call! To make a complaint you need to provide the name of the organization that called you OR the number where that organization can be reached, the date of the call and your own number. By law, telemarketers must give you their name and number. After you make your complaint, an investigator will follow up and determine if the rules have been broken.
Being on the National DNCL keeps you from receiving most telemarketing calls, but there are exceptions. Registered charities are still allowed to call for donations, and certain other organizations such as companies conducting polls or surveys, political parties, and newspapers looking for subscriptions, can also continue to contact you. As well, if you’ve done business with a company in the last 18 months, that company is considered to have a relationship with you and is permitted to call. After 18 months the company must stop calling if you’re on the National DNCL, unless you give permission otherwise. To learn more about exemptions, call 1-866-580-DNCL (866-580-3625). |